New York, New York

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept US based credits cards. We accept Visa, Mastercard, Discover and American Express.

How long will delivery take?

Orders shipping to the East Coast United States takes approximately 1-3 business days and shipments to the West Coast United States takes approximately 4-5 business days.

How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
What exactly happens after ordering?

Items ordered and paid for will ship after 48-72 hrs., unless otherwise noted in description of product (i.e., back-ordered, out of stock etc.).

Do I receive an invoice for my order?

Yes, you will have receive an invoice in the order confirmation email right after your payment has been processed.

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